हेल्थ्रो1. The Helthro Patient Rights Charter
Under standards codified by the National Human Rights Commission (NHRC) and Clinical Establishments Act, every healthcare seeker is entitled to dignity, safety, and transparency.
2. Fundamental Patient Rights
- Right to Adequate Information: Right to know diagnoses, expected prognosis, treatment alternatives, and physician credentials in plain language.
- Right to Records & Reports: Right to obtain discharge summaries and diagnostic test reports within 24 to 72 hours.
- Right to Informed Consent: No surgical procedure or experimental treatment can be performed without voluntary written consent.
- Right to Price Transparency: Hospitals must display rates for ICU, bed charges, and procedures transparently.
- Right to Emergency Medical Care: Basic emergency stabilization cannot be denied by any hospital due to non-payment of advances.
- Right to Confidentiality: Clinical records and HIV/mental health status must remain strictly confidential.
- Right to Second Opinion: Patients maintain the absolute right to seek a second clinical opinion from another specialist.
